SSO Help Page
You are not authorized to login using this computer due to one of the following reasons:
- User ID doesn't match with windows login account.
- User ID doesn't match with other SSO profile saved using Internet Explorer.
Ways to resolve it:
- Login to windows account with which you wish to login to Adoddle.
- If there is any SSO profile saved using browser(e.g. Internet Explorer), and you wish to login using windows account, remove SSO profile saved by browser, and try login again.
- If there is any SSO profile saved using browser(e.g. Internet Explorer), and you wish to login using other SSO profile,
- Remove SSO profile saved by browser
- Login to webapp via SSO from Internet Explorer (Older versions)
- Check on 'Remember Me' while entering authentication details
- Try login in using Navigator
Note: Check your 'User Authentication' security settings within Internet Properties to control the authentication prompts
Get in touch
EMEA
+44 (0)845 130 5550
USA
+1 (855) 274-8343
Australia
+61 1800 661 752
Asia Pacific
+91 (0)79 4021 1900
South Africa
+27 (0)800 999 040
Hong Kong
+852 800 967 879
Vietnam
+84 1800 400 361
KSA
+966 8008 500267
UAE
+971 45741587
Support:
Please Login and access the Workspace.
If you have any comments or queries, please do not hesitate to contact the Asite Helpdesk by email at support@qa.asite.com or by telephone on UK: +44 (0)845 130 5550 | US/Canada: +1 855-ASITE-HELP (855-274-8343) | Australia: +61 1800 661 752 | India: +91 (0)79 4021 1900 | Hong Kong: +852 800 967 879 | Vietnam: +84 1800 400 361 | KSA: +966 8008 500267 | UAE: +971 45741587.